Celpip Listening Mock Test - 4 | Celpip Listening Test Practice With Answers - 2026

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Celpip Listening Mock Test - 4 | Celpip Listening Test Practice With Answers - 2026
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0:00 Listening
0:17 test instructions.
0:20 The listening test is about 50 minutes.
0:23 There are six parts in listening test.
0:26 You will have about six minutes to
0:28 listen to each passage and answer the
0:30 questions.
0:32 The passage will be played once.
0:45 >> Hey, you look concerned. What's on your
0:47 mind?
0:48 >> The final exam. I'm not fully prepared
0:50 yet.
0:51 >> Well, don't worry too much. You still
0:53 have 3 days. Yeah, but 3 days will fly
0:56 past in a wink.
0:57 >> Well, you still have time to cram things
0:59 in your brain anyway.
1:03 >> Question one. Why is the man looked
1:05 worried?
1:33 You will hear a conversation in three
1:35 sections. You will hear each section
1:37 only once.
1:39 After each section, you will hear two or
1:41 three questions. You will hear the
1:43 questions only once.
1:45 Choose the best answer to each question.
1:53 Good morning. Welcome to Horizon Drive
1:56 Rentals. My name is Sophia. How can I
1:58 help you today?
1:59 >> Hi, Sophia. I'm Daniel. I'm planning a
2:02 short road trip next week and I need to
2:05 rent a car. I wanted to ask about
2:07 availability and prices.
2:09 >> Sure, I can help with that. Could you
2:11 tell me the dates you'll need the
2:13 vehicle and the type of car you're
2:15 looking for?
2:16 >> I'll need it from Monday morning until
2:18 Thursday evening. Ideally, I'd like a
2:21 midsize car because I'll be driving a
2:23 few hours each day.
2:25 >> That sounds reasonable. For those dates,
2:27 we do have midsize sedans available. Are
2:30 you traveling alone or with passengers?
2:33 >> I'll be traveling with one friend, and
2:35 we'll also have two medium-sized
2:37 suitcases.
2:39 >> In that case, a midsize sedan should be
2:41 comfortable. Let me check the system for
2:43 the best rate.
2:45 Okay, the standard daily rate is $60,
2:48 which includes basic insurance and
2:50 unlimited mileage.
2:52 >> That seems a bit higher than I expected.
2:55 Are there any discounts or packages
2:57 available?
2:58 >> We do offer a weekly package, but since
3:01 you're renting for 4 days, it doesn't
3:03 automatically apply. However, if you're
3:06 a member of our loyalty program, you can
3:08 get a 10% discount.
3:10 >> I'm not a member yet. Is it possible to
3:12 sign up today? Absolutely. It's free and
3:15 it only takes a few minutes. Once you're
3:17 registered, the discount will apply
3:19 immediately.
3:21 Question one. Which feature matters
3:24 least to Daniel's decision?
3:52 Question two. Why does Sophia explain
3:55 the weekly deal first?
4:23 Question three. What makes the loyalty
4:26 option attractive to Daniel?
4:55 You will hear the second section of the
4:57 conversation shortly.
5:05 >> That sounds good. I have another
5:08 question though. Does the price include
5:10 fuel or do I need to refill the car
5:12 before returning it? The vehicle will be
5:15 provided with a full tank and we ask
5:17 that you return it with a full tank as
5:19 well. Otherwise, there's a refueling
5:21 charge.
5:22 >> I see. What about additional drivers? My
5:25 friend might drive for part of the trip.
5:28 >> Additional drivers are allowed, but
5:30 there is a small extra fee of $8 per
5:32 day. Both drivers must present valid
5:35 driving licenses.
5:36 >> H, that could add up. Is there any way
5:39 to wave that fee? If your friend is also
5:42 a loyalty program member, the additional
5:44 driver fee is waved. You could both sign
5:47 up today.
5:48 >> That's helpful to know. Another concern
5:50 I have is pickup time. My flight lands
5:53 early in the morning around 6:00 a.m.
5:55 Will the office be open?
5:57 >> Our main office opens at 7, but we do
6:00 offer early pickup through our airport
6:02 counter, which operates 24 hours.
6:06 >> Great. Will there be an extra charge for
6:08 that? No extra charge for pickup, but
6:10 the rental period will still start from
6:12 the time you collect the car.
6:14 >> Understood. Lastly, what happens if I
6:18 return the car late on Thursday? My
6:20 return flight might be delayed.
6:22 >> We offer a 1hour grace period. After
6:25 that, you'll be charged for an
6:27 additional day, so it's best to plan
6:29 accordingly.
6:30 >> Thanks for explaining everything
6:32 clearly. I just want to avoid any
6:34 unexpected costs. Of course, it's always
6:37 better to clarify in advance.
6:40 Question four, why does Sophia
6:42 repeatedly explain conditions rather
6:45 than prices alone?
7:11 Question five. What does the phrase that
7:15 could add up reveal about Daniel's trip?
7:42 Question six. What unstated assumption
7:46 exists about the airport counter?
8:13 You will hear the third section of the
8:15 conversation shortly.
8:24 I appreciate that. Can you also tell me
8:26 about insurance coverage? I already have
8:29 travel insurance and I'm not sure if I
8:31 need extra protection. The basic
8:34 insurance included covers damage to the
8:36 vehicle with a deductible. If you want
8:38 full coverage with zero deductible, you
8:40 can upgrade for $15 per day.
8:43 >> That's a bit expensive. If I choose not
8:46 to upgrade, what happens in case of a
8:48 minor accident?
8:50 >> You would only be responsible for the
8:51 deductible amount. Many customers feel
8:54 comfortable with that option, especially
8:55 for short trips.
8:57 >> Okay, I think I'll stick with the basic
8:59 coverage. One more thing. Do you have
9:02 GPS or child seat options?
9:05 >> Yes, we provide GPS units for $5 per day
9:09 and child seats are available upon
9:11 request. Do you need either of those?
9:13 >> No, that won't be necessary. I'll be
9:16 using my phone for navigation.
9:18 >> That's perfectly fine. Let me summarize
9:20 your booking. You'll rent a midsize
9:22 sedan from Monday morning to Thursday
9:24 evening with basic insurance and
9:27 unlimited mileage. You'll sign up for
9:29 the loyalty program to receive the
9:31 discount.
9:32 >> Yes, that's correct. And I'll add my
9:34 friend as an additional driver after he
9:36 signs up as well.
9:38 >> Excellent. I'll send the confirmation
9:40 email with all the details and the final
9:42 price breakdown.
9:43 >> Thank you, Sophia. You've been very
9:45 helpful.
9:46 >> You're welcome, Daniel. If you have any
9:48 further questions before your trip, feel
9:50 free to contact us. Have a great day.
9:53 >> You too. Goodbye.
9:55 >> Question seven. What can be inferred
9:58 about Daniel's travel needs from
10:01 rejecting add-ons
10:26 Question eight. What does the loyalty
10:29 program decision indicate about Daniel?
10:57 You will hear a conversation followed by
11:00 five questions.
11:02 Listen to each question. You will hear
11:04 the question only once.
11:07 Choose the best answer to each question.
11:14 >> Hey Sophie, have you thought about what
11:16 we should do this weekend?
11:18 >> Hi Liam. Yeah, I've been thinking.
11:20 There's that big rock concert on
11:22 Saturday night, but I also heard the
11:24 city football team has a match at the
11:26 stadium.
11:27 >> H, that's true. I love live music, but I
11:31 haven't been to a football match in
11:32 ages. It could be fun.
11:34 >> Exactly. The concert lineup looks
11:37 amazing, though. They've got that indie
11:39 band we like, and the tickets are almost
11:41 sold out. Really? That does make it
11:44 tempting, but football is something we
11:47 can do together, and the atmosphere at
11:49 the stadium is always so exciting.
11:51 >> True. And don't forget, it's supposed to
11:53 be sunny on Saturday afternoon. It might
11:56 be more enjoyable to be outdoors
11:57 watching a match than sitting inside a
11:59 concert hall.
12:01 >> Good point. But, you know, the concert
12:03 is in the evening. We could still have
12:05 lunch somewhere and enjoy the match in
12:07 the afternoon, then head to the concert
12:09 at night. That's an idea, but it might
12:12 be a bit tiring. We'd have to rush from
12:14 the stadium to the concert venue. Plus,
12:17 I think the concert starts pretty late.
12:19 >> Yeah, that's fair. And the tickets for
12:21 the match are already available online.
12:24 They're not as expensive as the concert
12:26 tickets either.
12:27 >> True. I think I'm leaning slightly
12:29 towards the football match. The crowd,
12:31 the cheering, the excitement. It's
12:34 something different from just watching a
12:35 band on stage.
12:37 >> I agree. And we can always catch a
12:39 recording of the concert online later.
12:41 It's not the same as being there, but at
12:44 least we won't miss out completely.
12:46 >> That's sensible. Plus, I think it's more
12:48 social. We can meet some friends at the
12:49 stadium and have a good time together.
12:52 >> Definitely. I was also thinking if we go
12:54 to the match, we could grab some food at
12:57 that new burger place near the stadium.
12:59 I've been wanting to try it.
13:00 >> Oh, yes. That sounds perfect. We get to
13:03 enjoy the match, meet friends, and try
13:05 new food. It's like a full day plan
13:07 already.
13:08 >> Exactly. And we can plan another day to
13:10 go to a concert or a music event when
13:12 we're not rushed or tired. That way we
13:15 don't feel like we're missing out.
13:16 >> Agreed. So, football it is. Let's book
13:19 the tickets tonight before they sell
13:20 out.
13:21 >> Great. I'll check the online portal and
13:24 after that we can plan for lunch and
13:26 maybe hang out a bit before the game.
13:28 >> Sounds like a plan, Liam. I'm excited
13:30 already. Can't wait for Saturday.
13:32 >> Me, too. It's going to be fun. I'm glad
13:34 we decided together.
13:36 >> Yeah, it always feels better when we
13:38 plan these things together. All right,
13:40 let's get those tickets then.
13:43 >> Question one. Why does Sophie slowly
13:46 favor one plan over the other?
14:13 Question two, what concern weakens the
14:17 idea of attending both events?
14:44 Question three. Why does Liam initially
14:48 hesitate despite liking music?
15:16 Question four. What role does weather
15:19 play in the decision?
15:47 Question five, why does Sophie mention
15:50 ticket availability?
16:18 You will hear a conversation followed by
16:20 six questions. Listen to each question.
16:23 You will hear the question only once.
16:26 Choose the best answer to each question.
16:34 Good afternoon. Thank you for calling
16:36 Brightitefix Repair Center. This is
16:38 Daniel speaking. How may I help you
16:41 today?
16:42 >> Hi, Daniel. My name is Laura Bennett.
16:44 I'm calling about a laptop that was
16:46 repaired here last week, and I had a few
16:49 questions regarding the warranty on the
16:51 repair.
16:52 >> Of course, Laura, I'll be happy to help
16:54 you with that. Could you please tell me
16:55 what kind of repair was done on your
16:57 laptop?
16:59 >> Yes. I brought it in because the screen
17:01 was flickering and occasionally going
17:03 completely black. Your technician said
17:06 the display cable needed to be replaced.
17:08 >> I see. Let me check our system. Could
17:11 you also provide the invoice number or
17:14 the phone number you used when you
17:15 booked the repair?
17:17 >> Sure. The phone number was 9876234510.
17:25 >> Thank you. Please give me a moment while
17:27 I pull up your details. All right. I
17:30 found your record. The display cable was
17:32 replaced and the repair was completed 5
17:35 days ago. What concerns do you have
17:37 regarding the warranty?
17:39 >> Well, since yesterday, the screen has
17:42 started flickering again, though not as
17:44 badly as before. I wanted to know
17:46 whether this issue would be covered
17:48 under the repair warranty or if I would
17:50 have to pay again.
17:51 >> That's a very reasonable question. All
17:54 our replacement parts come with a 30-day
17:56 warranty, and labor is also covered
17:58 during that period. If the problem is
18:01 related to the part we replaced or the
18:03 work we performed, there would be no
18:05 additional charge.
18:07 >> That's good to hear. Does the warranty
18:09 cover all types of issues or only the
18:12 exact problem that was fixed?
18:14 >> The warranty specifically covers faults
18:17 related to the repaired component, in
18:19 your case, the display cable, and any
18:22 problems that arise due to the
18:24 installation. However, it wouldn't cover
18:26 damage caused by accidental drops,
18:29 liquid spills, or unrelated hardware
18:31 failures.
18:32 >> I understand. I haven't dropped the
18:35 laptop or spilled anything on it. I
18:37 mostly use it at home on my desk.
18:39 >> In that case, it's quite possible the
18:42 issue is still linked to the previous
18:44 repair. We would need to inspect the
18:46 laptop again to confirm. If it's
18:48 covered, the inspection and any
18:50 necessary fixes would be free of charge.
18:53 That sounds fair. Do I need to book an
18:56 appointment or can I just walk in?
18:58 >> You're welcome to walk in, but booking
19:00 an appointment is recommended so you
19:02 don't have to wait. We usually have more
19:04 availability in the mornings.
19:06 >> All right. If the technician finds that
19:09 the problem is not related to the
19:11 earlier repair, will I be informed
19:13 before any work is done?
19:15 >> Absolutely. We always contact the
19:17 customer first, explain the issue, and
19:19 provide a cost estimate. No additional
19:22 repairs are carried out without your
19:24 approval.
19:25 >> That's reassuring. One last question.
19:28 Does the warranty reset if the same part
19:30 is repaired again?
19:32 >> Yes. If the same component is replaced
19:35 again under warranty, a new 30-day
19:37 warranty period begins from the date of
19:40 the second repair.
19:41 >> Perfect. Thank you so much for
19:43 explaining everything clearly, Daniel.
19:45 >> You're very welcome, Laura. We look
19:47 forward to assisting you again. Please
19:49 let us know when you'd like to come in.
19:51 >> I will. Have a great day.
19:53 >> You too. Goodbye.
19:56 >> Question one. What can be inferred about
19:58 why Laura contacted the repair center
20:01 again?
20:27 Question two. Why does Daniel ask for
20:30 either an invoice number or phone
20:32 number?
20:58 Question three. What does Daniel's
21:00 response suggest about the company's
21:02 service policy?
21:29 Question four. Why does Laura mention
21:32 how she usually uses her laptop
22:00 Question five. What does Daniel imply by
22:03 suggesting another inspection?
22:31 Question six. What can be inferred about
22:34 the company's approach to extra repairs?
23:02 You will hear a news item once. It is
23:05 about 1.5 minutes long. Then five
23:09 questions will appear.
23:11 Choose the best way to complete each
23:13 statement from the drop- down menu.
23:20 Heavy cyclonic winds and torrential
23:23 rains from cyclone Ditwis swept across
23:26 Sri Lanka earlier this month causing
23:28 catastrophic flooding, landslides, and
23:31 loss of life. The central highlands,
23:34 coastal towns, and low-lying districts
23:37 were among the worst affected, leaving
23:39 many communities without electricity,
23:42 clean water, and safe shelter. Officials
23:45 estimate that tens of thousands of
23:47 families have been displaced and those
23:50 who remain face urgent needs for basic
23:53 supplies and medical care. The Sri
23:55 Lankan government declared a national
23:58 emergency and activated its disaster
24:01 management agencies to coordinate a
24:03 massive relief operation.
24:06 National authorities have been working
24:07 with local volunteers to evacuate
24:10 stranded residents and transport them to
24:13 temporary shelters set up in schools,
24:16 temples, and community halls. These
24:18 shelters are crowded and aid workers
24:21 warned that conditions could worsen
24:23 without steady deliveries of food, clean
24:26 water, and medicine. International
24:29 humanitarian support has added
24:31 significant strength to local efforts.
24:34 Several neighboring countries responded
24:36 promptly, sending emergency supplies and
24:39 medical teams to assist in relief and
24:41 recovery. One major contribution came
24:44 through operation Sagar Bondu under
24:47 which an armed transport aircraft
24:50 delivered nearly 12 tons of humanitarian
24:53 aid to the country's capital. The cargo
24:56 included ready to eat food, blankets,
24:58 tarpolins, hygiene kits, and other
25:01 essential items urgently needed by flood
25:04 affected families. This shipment marks
25:06 one of the largest international aid
25:09 deliveries since the cyclone struck and
25:11 reflects ongoing diplomatic cooperation
25:14 between the countries involved. Aid
25:17 agencies from around the world have also
25:19 deployed emergency response teams to
25:22 help. These teams are working alongside
25:25 Sri Lankan health officials to treat
25:27 injuries, prevent outbreaks of
25:29 waterbornne diseases and provide clean
25:31 drinking water. Mobile clinics have been
25:34 established near the worst hit
25:36 communities to offer vaccinations and
25:39 basic medical care to children and
25:41 elderly residents. Despite the influx of
25:44 assistance, many challenges persist.
25:47 Roads and bridges damaged by flood
25:49 waters have made it difficult for relief
25:52 convoys to reach remote villages,
25:54 forcing workers to rely on boats and air
25:57 transport for some deliveries. Shelter
26:00 conditions remain precarious and relief
26:03 coordinators emphasize the need for
26:05 additional tents, cooking supplies, and
26:08 winter ready blankets as temperatures
26:10 begin to drop at night. Community
26:13 volunteers continue to play an important
26:15 role in the response. Local residents
26:18 who were less severely affected by the
26:20 cyclone have been helping their
26:22 neighbors reach safe areas, distributing
26:24 water purification tablets, and
26:26 assisting in clearing debris.
26:28 Humanitarian organizations are
26:31 coordinating with village leaders to
26:33 identify the most vulnerable families,
26:36 including those with young children, the
26:38 elderly, and people with disabilities,
26:41 to ensure that aid reaches those who
26:43 need it Most
29:46 You will listen to a 2 minutes video.
29:48 Then eight questions appear. Choose the
29:51 best way to answer each question.
30:08 So, the big question, are we renting
30:11 forever or is it finally time to buy?
30:14 >> I've been thinking about that a lot
30:16 lately. Honestly, I'm torn. Buying gives
30:20 you stability, but with the market so
30:22 unpredictable, I'm not sure it makes
30:24 sense right now.
30:26 >> I agree. But isn't that what people
30:28 always say? Now's not the right time.
30:32 Meanwhile, we keep throwing money into
30:34 rent and have nothing to show for it
30:36 after years.
30:38 That's fair, but it's not just about
30:40 investment.
30:42 Renting has its perks, too. No property
30:45 taxes, no surprise repair bills, no
30:48 commitment. I like the flexibility.
30:52 >> Exactly.
30:53 I'm planning to take a year off next
30:55 year and travel a bit. If I buy a place
30:58 now, I'll be tied down financially.
31:02 I mean, renting gives me that breathing
31:04 room.
31:05 >> But if you're renting for, say, 10
31:08 years, you could easily spend what you
31:10 would have on a down payment. And at the
31:12 end of the decade, you still don't own
31:14 anything.
31:16 >> Unless you invest that difference
31:18 wisely. I mean, I've seen people rent
31:21 and still build solid wealth. It depends
31:24 on how disciplined you are.
31:27 >> But buying isn't just financial.
31:30 It's emotional, too. It feels like a
31:33 milestone, owning something that's truly
31:35 yours. I won't lie, I do daydream about
31:38 decorating a place without a landlord's
31:40 permission.
31:42 >> Yeah. And you can actually build equity
31:44 over time. And let's not forget property
31:48 values tend to rise, especially in this
31:50 city. Even during dips, they recover.
31:55 True, but that also makes buying
31:56 difficult. Have you seen the listings
31:59 lately? Even a small condo is pushing
32:02 half a million. And then you've got
32:04 closing costs, mortgage stress tests,
32:07 insurance,
32:09 >> and don't forget maintenance.
32:11 People underestimate how much time and
32:14 money goes into upkeep.
32:17 Still, long-term, I think buying is
32:19 smarter. You just need to be ready
32:22 mentally and financially.
32:25 I guess it boils down to your
32:26 priorities.
32:28 If you're settling down, maybe buying
32:30 makes sense. But for someone still
32:33 figuring things out, renting might offer
32:35 more freedom.
32:37 >> Exactly.
32:39 For now, I'm happy renting, but in a few
32:42 years, who knows?
32:46 Well, if either of you decide to buy, I
32:48 call Dibs on being your first
32:50 housewarming guest.
35:54 You will hear a report once. It is about
35:57 3 minutes long.
35:59 Then six questions will appear.
36:03 Choose the best way to answer each
36:04 question from the drop- down menu.
36:12 Extended customer service hours were
36:14 discussed as a strategy to improve
36:16 customer satisfaction, but a strong
36:19 viewpoint emerged regarding their impact
36:21 on employee well-being. Employees shared
36:25 concerns that longer working hours can
36:27 place significant strain on both mental
36:30 and physical health. Prolonged shifts,
36:33 especially during evenings or late
36:35 nights, often result in exhaustion,
36:38 making it difficult for staff to remain
36:40 focused and positive throughout their
36:42 duties. This fatigue was described as a
36:45 major factor that can gradually reduce
36:48 motivation and overall job performance.
36:51 Work life balance was another major
36:53 issue highlighted in the discussion.
36:56 employees explained that extended or
36:58 irregular schedules interfere with
37:00 personal responsibilities, family time,
37:03 and social activities. When work hours
37:06 stretch beyond the usual routine,
37:08 individuals find it harder to plan their
37:10 lives, which can lead to frustration and
37:13 emotional stress. Several opinions
37:16 reflected the feeling that personal time
37:18 is frequently sacrificed to meet
37:20 customer expectations, creating a sense
37:23 of imbalance between professional and
37:25 private life. The discussion also
37:28 emphasized the importance of rest and
37:30 recovery. Employees expressed that
37:33 without adequate breaks and proper shift
37:35 rotation, extended service hours can
37:38 contribute to chronic stress and
37:40 burnout. Constant interaction with
37:42 customers for long periods was described
37:45 as mentally draining, especially when
37:47 employees are expected to maintain a
37:50 calm and friendly attitude regardless of
37:52 their fatigue. Over time, this emotional
37:56 demand can reduce patience, increase
37:58 irritability, and negatively affect
38:00 workplace relationships.
38:03 Fairness in scheduling was raised as a
38:05 key concern. Employees noted that if the
38:08 same individuals are repeatedly assigned
38:10 to late or extended shifts, it can
38:13 create resentment and feelings of
38:15 inequality among staff. A more balanced
38:18 approach, such as rotating shifts or
38:20 allowing employees to volunteer for
38:22 extra hours, was suggested as a way to
38:25 reduce pressure. Proper compensation was
38:28 also mentioned as essential as fair pay
38:31 and recognition for additional effort
38:33 can help employees feel valued rather
38:35 than exploited. Another viewpoint
38:38 focused on the psychological pressure of
38:40 constant availability. Employees
38:43 described feeling an unspoken
38:45 expectation to always be ready to assist
38:48 customers even during hours that
38:50 traditionally belonged to personal time.
38:52 This continuous sense of responsibility
38:55 was linked to increased anxiety and
38:58 difficulty in mentally disconnecting
39:00 from work. Over time, such pressure may
39:03 lead to disengagement and a higher
39:05 likelihood of employees seeking
39:07 alternative jobs with healthier working
39:10 conditions. While the business benefits
39:12 of extended customer service hours were
39:14 acknowledged, employees consistently
39:17 stressed that these benefits should not
39:19 come at the expense of their well-being.
39:22 flexible scheduling, supportive
39:24 management, and access to mental health
39:26 resources were viewed as necessary
39:28 measures to maintain a healthy
39:30 workforce. The discussion reflected a
39:33 clear opinion that employee well-being
39:35 plays a crucial role in sustaining
39:37 productivity and service quality as
39:40 staff who feel rested and supported are
39:43 more capable of delivering positive
39:45 customer experiences.
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